Remote Customer Service Pro - Elevate Experiences & Growth

teletech; Austin (TX); Remote; USD 34,000 - 52,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to provide empathetic support to customers via voice, chat or email. In this role you’ll help customers navigate products and resolve issues with clarity and care, contributing to a consistently positive experience.

You’ll join a team that trains you to become a subject matter expert, with opportunities to grow your career in a dynamic, family-friendly environment and a culture that values humanity and technology.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Education

High school diploma or equivalent

Job description

TTEC is seeking a Customer Service Representative to provide empathetic support to customers via voice, chat or email. In this role you’ll help customers navigate products and resolve issues with clarity and care, contributing to a consistently positive experience.

You’ll join a team that trains you to become a subject matter expert, with opportunities to grow your career in a dynamic, family-friendly environment and a culture that values humanity and technology.