Remote Customer Service Rep — Growth & Impact

teletech; Austin (TX); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Performance bonus

Benefits

Job summary

TTEC is hiring a Customer Service Representative in a remote-friendly role in the United States (Austin area or remote). You will engage with customers via voice, chat, or email, helping solve issues and provide accurate information.

We train you to become a subject matter expert, reporting to a manager role, with opportunities for growth in a diverse, inclusive environment and competitive compensation including performance bonuses and benefits.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Computer skills

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative in a remote-friendly role in the United States (Austin area or remote). You will engage with customers via voice, chat, or email, helping solve issues and provide accurate information.

We train you to become a subject matter expert, reporting to a manager role, with opportunities for growth in a diverse, inclusive environment and competitive compensation including performance bonuses and benefits.