Remote Customer Service Pro - Growth, Impact & Benefits

teletech; Austin (TX); Remote; USD 34,000 - 42,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to join our team in Austin, TX or remote. You will help customers by answering inquiries, guiding product use, and resolving issues with empathy across voice, chat, or email channels.

The role includes training to become a subject matter expert, supportive leadership, and opportunities for career growth within a diverse, global company culture. Competitive compensation, performance bonus opportunities, and benefits are provided.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

TTEC is seeking a Customer Service Representative to join our team in Austin, TX or remote. You will help customers by answering inquiries, guiding product use, and resolving issues with empathy across voice, chat, or email channels.

The role includes training to become a subject matter expert, supportive leadership, and opportunities for career growth within a diverse, global company culture. Competitive compensation, performance bonus opportunities, and benefits are provided.