Remote Customer Service Pro — Growth & Exceptional Service

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Bonus opportunities

Benefits

Job summary

TTEC in Austin, TX is hiring a Customer Service Representative to help customers via phone, chat or email, delivering friendly, accurate assistance and turning inquiries into positive experiences.

You will be trained to become a subject matter expert, work with supportive leadership, and join a diverse, community-minded team that offers career growth and competitive compensation, including bonus opportunities and benefits.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer savvy

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC in Austin, TX is hiring a Customer Service Representative to help customers via phone, chat or email, delivering friendly, accurate assistance and turning inquiries into positive experiences.

You will be trained to become a subject matter expert, work with supportive leadership, and join a diverse, community-minded team that offers career growth and competitive compensation, including bonus opportunities and benefits.