Remote Customer Service Pro - Elevate Every Interaction

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonuses

Benefits package

Career growth opportunities

Job summary

TTEC is hiring a Customer Service Representative. You’ll help customers by providing quick answers, consulting on products with care, and resolving issues across voice, chat or email channels. You’ll join a community-focused culture and receive comprehensive training to become a subject matter expert in your field.

Reporting details vary by location and role, with opportunities for growth, bonus potential, and a supportive leadership team within a family-friendly workplace.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Job description

TTEC is hiring a Customer Service Representative. You’ll help customers by providing quick answers, consulting on products with care, and resolving issues across voice, chat or email channels. You’ll join a community-focused culture and receive comprehensive training to become a subject matter expert in your field.

Reporting details vary by location and role, with opportunities for growth, bonus potential, and a supportive leadership team within a family-friendly workplace.