Remote Customer Success Manager (VA) — Growth & Retention

Remote; San Francisco (CA); Remote; USD 88,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Virtual Doctor Visits with $0 Co-Pay

Life Insurance (company paid)

Short Term Disability Insurance (PPO)

Job summary

EverDriven is seeking a remote Customer Success Manager based in the United States. You will drive growth by building strong relationships with school districts, understanding their needs, and identifying upsell opportunities across the customer lifecycle.

The role emphasizes educating clients on value, reducing risk, and coordinating with internal teams to deliver solutions that maximize partnership impact.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• Minimum of 5 years in a business development or customer success role.
• Strong interpersonal and communication skills to manage client relationships.

Responsibilities

• Owns account relationships and strategy, including renewals and RFPs.
• Engages with district decision makers to understand goals and provide tailored solutions.
• Delivers proactive education on EverDriven’s value and upsell opportunities.

Skills

Relationship building

Communication

Problem solving

Multi-tasking

Education

Bachelor’s degree or equivalent

Job description

EverDriven is seeking a remote Customer Success Manager based in the United States. You will drive growth by building strong relationships with school districts, understanding their needs, and identifying upsell opportunities across the customer lifecycle.

The role emphasizes educating clients on value, reducing risk, and coordinating with internal teams to deliver solutions that maximize partnership impact.