Remote Customer Success Manager, Education Partnerships

EverDriven, LLC; Norfolk (VA); Remote; USD 88.000 - 105.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision insurance

401K Plan with employer match

Paid Holidays

Paid Time to Volunteer

Flexible Time Off

Zusammenfassung

EverDriven, LLC is seeking a Customer Success Manager to cultivate strong client relationships with school districts, maximize value, and identify upsell opportunities across the customer lifecycle. This remote role requires the ability to travel up to 50% within the United States and reside in Virginia.

The position emphasizes driving revenue while delivering exceptional customer success. The role requires a bachelor’s degree or equivalent with at least 5 years in business development or

Qualifikationen

• Bachelor’s degree or equivalent years of experience required.
• Minimum of 5 years' experience in a business development or customer success role.
• Strong interpersonal and communication skills essential.

Aufgaben

• Owns account relationships, strategy, pricing – including managing contract renewals and RFPs.
• Proactively engages and builds relationships with decisions makers and all levels of school district personnel.
• Delivers revenue growth while ensuring high levels of customer satisfaction and retention.
• Works cross-functionally with internal teams to provide tailored solutions and access needed resources.

Kenntnisse

Relationship building

Communication

Problem-solving

Account management

Strategic thinking

Travel up to 50%

Ausbildung

Bachelor’s degree or equivalent

Jobbeschreibung

EverDriven, LLC is seeking a Customer Success Manager to cultivate strong client relationships with school districts, maximize value, and identify upsell opportunities across the customer lifecycle. This remote role requires the ability to travel up to 50% within the United States and reside in Virginia.

The position emphasizes driving revenue while delivering exceptional customer success. The role requires a bachelor’s degree or equivalent with at least 5 years in business development or