Remote Customer Success Manager, Logistics & Growth

YQN Logistics; Colorado; On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision insurance

401(k)

Career growth opportunities

Flexible remote work environment

Job summary

YQN Logistics is looking for a Customer Success Manager to build and maintain strong client relationships. This remote role requires 3+ years of experience in customer success or account management, preferably in logistics or e-commerce. Responsibilities include managing communication with customers, ensuring service quality, and resolving operational issues. The position offers a salary of $80k to $120k, medical benefits, and flexibility in a fast-growing company.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or related roles.
• Experience in logistics, supply chain, or e-commerce preferred.
• Comfortable working independently in a remote environment.

Responsibilities

• Manage day‑to‑day communication with assigned customers.
• Build strong long‑term relationships with clients.
• Monitor customer accounts to ensure service quality.

Skills

Customer relationship management

Communication skills

Problem-solving

Organizational abilities

CRM systems proficiency

Education

Bachelor’s degree

Tools

Microsoft Office

Google Workspace

CRM systems

Job description

YQN Logistics is looking for a Customer Success Manager to build and maintain strong client relationships. This remote role requires 3+ years of experience in customer success or account management, preferably in logistics or e-commerce. Responsibilities include managing communication with customers, ensuring service quality, and resolving operational issues. The position offers a salary of $80k to $120k, medical benefits, and flexibility in a fast-growing company.