Remote Customer Success Manager for Logistics & Growth

YQN Logistics; Town of Texas (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)

Paid time off and holidays

Career growth opportunities

Flexible remote work environment

Job summary

YQN Logistics is hiring a Customer Success Manager in the Town of Texas, Wisconsin. The successful candidate will be responsible for managing customer relationships, ensuring satisfaction, and coordinating internal teams. A bachelor's degree and at least 3 years of relevant experience are preferred. The position offers a competitive salary ($80k – $120k), flexible remote work options, and benefits including medical, dental, and 401(k). This role is perfect for someone highly organized and solution-driven.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or Client Services.
• Experience in logistics, transportation, or e-commerce industries preferred.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Manage day‑to‑day communication with assigned customers.
• Build long‑term relationships with clients as the primary contact.
• Monitor customer accounts to ensure service quality.

Skills

Customer relationship management

Problem-solving skills

Organizational abilities

Communication skills

Bilingual in English and Chinese

Education

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Google Workspace

Job description

YQN Logistics is hiring a Customer Success Manager in the Town of Texas, Wisconsin. The successful candidate will be responsible for managing customer relationships, ensuring satisfaction, and coordinating internal teams. A bachelor's degree and at least 3 years of relevant experience are preferred. The position offers a competitive salary ($80k – $120k), flexible remote work options, and benefits including medical, dental, and 401(k). This role is perfect for someone highly organized and solution-driven.