Remote Customer Success Manager — Healthcare Tech Growth

Streamline Healthcare Solutions; Saint Paul (MN); Remote; USD 70,000 - 80,000; Full time

Job summary

Streamline Healthcare Solutions is seeking a Customer Success Manager for a remote role based in the United States. You will manage multiple customer accounts, ensure satisfaction, and coordinate across teams to deliver an exceptional customer experience.

The role supports Mountain or Central time zones, with a salary range of $70,000-$80,000 per year, DOE. VISA sponsorship is not available for this position.

Qualifications

• Bachelor's degree or higher in a related field.
• Prior experience as a Customer Success Manager is desirable.
• Experience in Project Management and Change Management.
• Leadership and Team Building Skills.
• Background in Behavioral Healthcare or EMRs is preferred.
• Excellent interpersonal and written/oral communication skills.
• Willingness to travel up to 20%.
• Willingness to work alternate schedules as required.

Responsibilities

• Manage multiple customer accounts and ensure satisfaction.
• Coordinate across teams to provide exceptional customer experience.
• Regular meetings to understand customer needs and priorities.
• Provide product and industry consultation.
• Support sales of additional functionality and modules.

Skills

Bachelor's degree or higher

Customer Success Manager

Project Management

Change Management

Leadership

Team Building

Behavioral Healthcare/EMR knowledge

Interpersonal communication

Critical thinking

Travel up to 20%

Alternate schedules

Education

Bachelor's degree or higher in related field

Job description

Streamline Healthcare Solutions is seeking a Customer Success Manager for a remote role based in the United States. You will manage multiple customer accounts, ensure satisfaction, and coordinate across teams to deliver an exceptional customer experience.

The role supports Mountain or Central time zones, with a salary range of $70,000-$80,000 per year, DOE. VISA sponsorship is not available for this position.