Remote Customer Service Specialist - Travel & Loyalty

International SOS; Tallahassee (FL); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Performance incentives

Full-time, fixed schedules

Paid training

401K

Medical, dental & vision

Paid time off

Remote work from home

No sales

Job summary

Aspire Lifestyles is hiring Remote Customer Service Representatives in the United States to handle inbound requests via phone, email, and chat. You will assist with travel-related and loyalty program needs, ensuring professional and timely responses while documenting interactions in our systems.

The role emphasizes strong communication, multitasking across platforms, and a commitment to high-quality service in a fast-paced environment.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Education

High school diploma or equivalent

Job description

Aspire Lifestyles is hiring Remote Customer Service Representatives in the United States to handle inbound requests via phone, email, and chat. You will assist with travel-related and loyalty program needs, ensuring professional and timely responses while documenting interactions in our systems.

The role emphasizes strong communication, multitasking across platforms, and a commitment to high-quality service in a fast-paced environment.