Remote Customer Service Pro – Travel & Loyalty

International SOS; Lorida (FL); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

401K

Medical, Dental & Vision benefits

Paid time off

Remote work from home

Paid training

Competitive hourly rate + incentives

Job summary

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers from a remote US-based role.

You will respond to inbound requests via phone, email, and chat, assist with travel-related or lifestyle loyalty program needs, document interactions, and maintain high performance standards. A private home office and reliable internet are required.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.

Responsibilities

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics

Skills

Customer service experience

Multitasking across systems

Excellent communication skills

Education

High school diploma or equivalent

Tools

GDS systems

Job description

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers from a remote US-based role.

You will respond to inbound requests via phone, email, and chat, assist with travel-related or lifestyle loyalty program needs, document interactions, and maintain high performance standards. A private home office and reliable internet are required.