Remote Customer Support Specialist - Travel & Loyalty

International SOS; Guin (AL); Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full-time 40h/wk

Paid training

401K

Medical, Dental & Vision

Remote work from home

Job summary

Aspire Lifestyles is seeking experienced Customer Service Representatives to support global client programs from a remote USA role. You will handle inbound requests across phone, email, and chat, delivering polished, timely assistance related to lifestyle services and loyalty benefits.

You’ll help create seamless experiences while representing leading brands. Role offers a competitive hourly rate with performance-based incentives, full-time schedules, and benefits including 401K and health

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Phone support

Email support

Chat support

Fast-paced environment

Education

High School Diploma

Job description

Aspire Lifestyles is seeking experienced Customer Service Representatives to support global client programs from a remote USA role. You will handle inbound requests across phone, email, and chat, delivering polished, timely assistance related to lifestyle services and loyalty benefits.

You’ll help create seamless experiences while representing leading brands. Role offers a competitive hourly rate with performance-based incentives, full-time schedules, and benefits including 401K and health