Remote Customer Service Specialist - Travel & Loyalty

International SOS; Texas; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

401K

Health insurance

Dental & Vision

Paid time off

Remote work from home

Paid training

Performance-based incentives

Job summary

Aspire Lifestyles is hiring a Remote USA-based Customer Service Representative to deliver premium support for lifestyle services, travel coordination, dining, events, and loyalty benefits. You will respond to inquiries via phone, email, and chat, creating seamless, high-quality customer experiences.

We offer full-time hours (40/week), competitive hourly pay with incentives, paid training, 401K, medical/dental/vision, PTO, and the option to work remotely.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Private, confidential handling of customer information.
• Ability to work in a fast-paced, performance-driven environment.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service metrics.

Skills

Customer service

Communication

Multitasking

Time management

Attention to detail

Fast-paced environment

Education

High school diploma or equivalent

Tools

GDS

Job description

Aspire Lifestyles is hiring a Remote USA-based Customer Service Representative to deliver premium support for lifestyle services, travel coordination, dining, events, and loyalty benefits. You will respond to inquiries via phone, email, and chat, creating seamless, high-quality customer experiences.

We offer full-time hours (40/week), competitive hourly pay with incentives, paid training, 401K, medical/dental/vision, PTO, and the option to work remotely.