Remote Customer Service Specialist – Inbound & Outbound

Valor Intelligent Processing; Dallas (TX); On-site; USD 18,046 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Job summary

Valor Intelligent Processing is seeking a Customer Service Representative to provide support across various customer needs, including technical assistance and sales. The role involves engaging with customers, resolving issues, and ensuring a best-in-class experience.

Ideal candidates should be motivated, have a high school diploma, fluency in English, and a typing speed of at least 20 words per minute. The position offers competitive compensation with benefits that include paid time off and health coverage.

Qualifications

• Must be 18 years or older.
• Typing speed of at least 20 words per minute.
• Reliable high-speed wired internet connection.

Responsibilities

• Manage inbound and outbound customer interactions.
• Actively listen to customer needs.
• Use internal systems to manage accounts and process claims.

Skills

Fluent in English

Data entry

Microsoft Office

Communication skills

Organizational skills

Troubleshooting

Customer-focused

Education

High school diploma or equivalent

Job description

Valor Intelligent Processing is seeking a Customer Service Representative to provide support across various customer needs, including technical assistance and sales. The role involves engaging with customers, resolving issues, and ensuring a best-in-class experience.

Ideal candidates should be motivated, have a high school diploma, fluency in English, and a typing speed of at least 20 words per minute. The position offers competitive compensation with benefits that include paid time off and health coverage.