Customer Sales & Support Specialist

Valor Intelligent Processing; Dallas (TX); Hybrid; USD 18,046 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Flexible Scheduling

Career Growth Opportunities

Job summary

Valor Intelligent Processing is seeking a Customer Service Representative to support both commercial and public sector clients. The role involves handling inquiries, troubleshooting, and providing customer support. Ideal candidates are enthusiastic and customer-oriented.

This position offers opportunities for career advancement, including roles in supervision and training, emphasizing professional development through comprehensive training programs.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• The ability to read and speak English fluently.
• Excellent organizational, written, and oral communication skills.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely manner.
• Listen to customers and resolve their issues.
• Accurately document and process customer claims.

Skills

Customer service orientation

Communication skills

Problem solving

Conflict resolution

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows PC applications

Job description

Valor Intelligent Processing is seeking a Customer Service Representative to support both commercial and public sector clients. The role involves handling inquiries, troubleshooting, and providing customer support. Ideal candidates are enthusiastic and customer-oriented.

This position offers opportunities for career advancement, including roles in supervision and training, emphasizing professional development through comprehensive training programs.