Remote Customer Service & Sales Specialist

TSI - Transworld Systems; United States; Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental and vision

401k retirement plan with employer匹配

Paid time off

Paid holidays

Work from home

Job summary

TSI - Transworld Systems seeks a Remote Customer Service Representative to support clients from home. The role emphasizes proactive product/service recommendations, accurate data entry, and empathetic customer communication.

The position offers paid training starting Monday, November 16, 2026, with standard hours during training and ongoing support during EST business hours. A comprehensive benefits package accompanies the role, including health and retirement perks.

Qualifications

• One to two years’ experience in a call center environment is preferred.
• Proficiency with Microsoft applications and ability to learn software applications.

Responsibilities

• Proactively discuss and recommend additional products and services to customers during qualified calls.
• Assist customers with inquiries/concerns.
• Ensure all account information is documented in the client system.
• Provide explanations of account status and inquiries to customers.
• Adhere to state and federal regulations pertaining to the job duties.
• Assist customers with delinquent accounts according to state guidelines.
• Discuss additional product/service offerings with customers on qualified calls.
• Use strong communication skills to meet client and customer goals.

Skills

Detail oriented

Professional communication

Attendance reliability

Education

High School graduate or equivalent

Tools

Microsoft Office

CRM software

Job description

TSI - Transworld Systems seeks a Remote Customer Service Representative to support clients from home. The role emphasizes proactive product/service recommendations, accurate data entry, and empathetic customer communication.

The position offers paid training starting Monday, November 16, 2026, with standard hours during training and ongoing support during EST business hours. A comprehensive benefits package accompanies the role, including health and retirement perks.