Remote Customer Service & Sales Specialist

TSI - Transworld Systems Inc.; Charlotte (NC); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Benefits package: medical, dental, vis

401k with employer matching

Paid time off and paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our growing team. This work-from-home role offers a paid training program, a stable hourly wage, and opportunities to grow within a customer service career.

During training and after, you will handle customer inquiries, promote products and services, document account information, and ensure compliance with state and federal regulations. A reliable broadband connection and disciplined attendance are required.

Qualifications

• 1-2 years of experience in a call center environment preferred.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications.
• Detail oriented with strong organizational and multitasking abilities.
• Reliable attendance and adherence to schedule is essential.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Promote additional products and services during calls.
• Document account information accurately in client system.
• Explain account status and inquiries to customers clearly.
• Adhere to state and federal regulations pertaining to duties.

Skills

Call center experience

Excellent communication

Detail oriented

Strong attendance

Education

High School Diploma

Tools

Microsoft Office

Job description

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our growing team. This work-from-home role offers a paid training program, a stable hourly wage, and opportunities to grow within a customer service career.

During training and after, you will handle customer inquiries, promote products and services, document account information, and ensure compliance with state and federal regulations. A reliable broadband connection and disciplined attendance are required.