Remote Customer Service Rep - Paid Training & Growth

TSI - Transworld Systems Inc.; Town of Lyons (NY); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Work from home

Paid training

Team oriented environment

Growth opportunities

Benefits package (medical, dental, and

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support clients from home while residing in New York. This full-time role includes structured training and a focus on billing inquiries, account documentation, and adherence to regulations.

You will work with a team in a fast-paced environment and participate in growth opportunities. During training, you will follow a set schedule; after training, you will operate within standard hours.

Qualifications

• High School diploma or equivalent required.
• Strong attention to detail and ability to organize/prioritize work.
• Effective communication with customers and external parties.
• Proficient with Microsoft applications and able to learn new software

Responsibilities

• Assist customers with billing inquiries/concerns
• Ensure account information is accurately documented in the client system
• Provide detailed explanations of account status and inquiries to customers
• Adhere to State and Federal regulations pertaining to job duties
• Assist customers with delinquent accounts according to state guidelines
• Utilize exceptional communication to meet client and customer goals

Skills

Detail oriented

Effective communication

Microsoft Office

Attendance/ punctuality

Education

High School diploma or equivalent

Job description

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support clients from home while residing in New York. This full-time role includes structured training and a focus on billing inquiries, account documentation, and adherence to regulations.

You will work with a team in a fast-paced environment and participate in growth opportunities. During training, you will follow a set schedule; after training, you will operate within standard hours.