Remote Customer Service & Sales Pro

TSI - Transworld Systems Inc.; North Carolina; À distance; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Work from home

Paid training

Team environment

Growth opportunities

Benefits package

Résumé du poste

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative. This role offers work-from-home flexibility, paid training, and a team-oriented environment.

The position focuses on assisting customers, promoting additional products, and resolving inquiries with strong communication skills. The ideal candidate will have a High School diploma, 1–2 years of call center experience, and proficiency with Microsoft Office.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Effective call handling skills and professionalism.
• Strong attendance and reliability.

Responsabilités

• Proactively discuss and recommend additional products during calls.
• Assist customers with inquiries and concerns.
• Document account information accurately in client system.
• Explain account status and inquiries clearly to customers.
• Adhere to state and federal regulations pertaining to duties.
• Assist customers with delinquent accounts per state guidelines.
• Discuss additional products and services on qualified calls.
• Utilize strong communication to meet client and customer goals.

Connaissances

Detail oriented

Effective call handling

Professionalism

Attendance

Communication

Formation

High School diploma or equivalent

Outils

Microsoft Office

Description du poste

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative. This role offers work-from-home flexibility, paid training, and a team-oriented environment.

The position focuses on assisting customers, promoting additional products, and resolving inquiries with strong communication skills. The ideal candidate will have a High School diploma, 1–2 years of call center experience, and proficiency with Microsoft Office.