Remote Customer Service & Sales Specialist

TSI - Transworld Systems Inc.; Ohio; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Remote work

Paid training

Benefits package

401k with employer match

Paid time off

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team.

This role offers a start with paid training and a competitive hourly rate of $15.00 plus potential bonuses based on KPI performance, with standard EST hours during training and regular 7am–7pm EST operations afterward. The position emphasizes detailed call handling, effective communication, and the ability to discuss additional products with customers while maintaining compliant and accurate

Qualifications

• Detail oriented with ability to organize and prioritize work to meet deadlines.
• Effective call handling and high levels of professionalism are required.
• Strong shift attendance is essential.
• 1–2 years of call center experience preferred.
• Proficient with Microsoft applications; ability to learn new software.

Responsibilities

• Proactively discuss and recommend additional products during calls (e.g., water heaters, surge protection, wiring options).
• Assist customers with inquiries and concerns.
• Ensure account information is accurately documented in the client system.
• Explain account status clearly to customers.
• Adhere to state and federal regulations relevant to the role.

Skills

Detail oriented

Effective call handling

Professionalism

Strong attendance

Microsoft Office

Education

High School graduate

Tools

Microsoft Office

Job description

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team.

This role offers a start with paid training and a competitive hourly rate of $15.00 plus potential bonuses based on KPI performance, with standard EST hours during training and regular 7am–7pm EST operations afterward. The position emphasizes detailed call handling, effective communication, and the ability to discuss additional products with customers while maintaining compliant and accurate