Remote Customer Service & Sales Associate

TSI - Transworld Systems Inc.; Kentucky; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is hiring a Remote Customer Service Representative. This role is fully remote with training and ongoing hours in EST. You will handle inquiries, promote products, and ensure accurate documentation of customer accounts during qualified calls.

Ideal candidates are detail oriented with strong call handling skills, a commitment to excellent attendance, and proficiency in Microsoft Office. High school diploma or equivalent required.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Proficient with Microsoft applications and able to learn new software.
• Experience in a call center is preferred.
• High School diploma or equivalent required.

Responsibilities

• Proactively discuss and recommend products during calls.
• Assist customers with inquiries and account concerns.
• Document account information accurately in client system.
• Provide explanations of account status to customers.
• Adhere to state and federal regulations.

Skills

Detail oriented

Call center experience

Professionalism

Shift attendance

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Transworld Systems Inc. is hiring a Remote Customer Service Representative. This role is fully remote with training and ongoing hours in EST. You will handle inquiries, promote products, and ensure accurate documentation of customer accounts during qualified calls.

Ideal candidates are detail oriented with strong call handling skills, a commitment to excellent attendance, and proficiency in Microsoft Office. High school diploma or equivalent required.