Remote Call Center Pro - Paid Training & Bonus Potential

TSI - Transworld Systems Inc.; Phoenix (AZ); Remote; USD 21,000 - 25,000; Full time

Job summary

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our work-from-home team. In this role you will call consumers to secure payments on past-due accounts and help customers while maintaining compliance with policies and laws.

We provide paid training, a team-oriented environment, and a generous bonus opportunity. A reliable broadband connection and high-speed internet are required for remote work.

Qualifications

• Access to high-speed internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Skills

Professional phone etiquette

Negotiating skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems, Inc. is seeking a Remote Call Center Representative to join our work-from-home team. In this role you will call consumers to secure payments on past-due accounts and help customers while maintaining compliance with policies and laws.

We provide paid training, a team-oriented environment, and a generous bonus opportunity. A reliable broadband connection and high-speed internet are required for remote work.