Remote Customer Service Representative I

Jobgether; Oregon; Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fully remote

Mon-Fri schedule ET

Competitive hourly pay

Federal civilian program experience

Job summary

Jobgether is listing a fully remote Customer Service Representative I role based in the United States. You will be the primary contact for inbound and outbound calls, emails, and web chat, delivering courteous support and accurate information on program products and procedures.

Responsibilities include logging interactions, maintaining records, and meeting service level agreements in a fast-paced contact center.

Qualifications

• Entry-level role requiring 0–2 years in a call center or related support.
• Must be a United States citizen and reside in the United States.
• Ability to pass a federal background check.
• Strong communication, empathy, and problem-solving skills.

Responsibilities

• Handle inbound/outbound calls, emails, and web chat with courtesy.
• Maintain accurate account records and log interactions.
• Provide accurate program information and escalate when needed.
• Meet SLA targets and maintain high service quality.
• Collaborate in a fully remote team environment.

Skills

Verbal communication

Written communication

Active listening

Education

High school diploma or GED

Job description

Jobgether is listing a fully remote Customer Service Representative I role based in the United States. You will be the primary contact for inbound and outbound calls, emails, and web chat, delivering courteous support and accurate information on program products and procedures.

Responsibilities include logging interactions, maintaining records, and meeting service level agreements in a fast-paced contact center.