Remote Customer Service Rep - Professional Liability

Brown & Brown, Inc.; Illinois; Remote; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k plan

Job summary

One80 Intermediaries seeks a Customer Service Representative - Professional Liability to support insureds and carriers via phone, mail, and email. You will handle questions on coverage, billing, and claims, and contribute to client retention. The role emphasizes accurate record-keeping and timely processing of forms.

Work is remote with Illinois-based opportunities; pay range is competitive with benefits including health coverage.]

Qualifications

• Excellent customer service via phone, email, and mail.
• Accurate record-keeping and note-taking of client interactions.
• Ability to process and route forms and updates in administration systems.

Responsibilities

• Provide outstanding customer service via phone to insureds and carriers.
• Maintain accurate customer service history notes for efficient future handling.
• Process client requests received via mail, fax, and email; update records accordingly.
• Process and analyze new business transactions and correct company records as needed.

Job description

One80 Intermediaries seeks a Customer Service Representative - Professional Liability to support insureds and carriers via phone, mail, and email. You will handle questions on coverage, billing, and claims, and contribute to client retention. The role emphasizes accurate record-keeping and timely processing of forms.

Work is remote with Illinois-based opportunities; pay range is competitive with benefits including health coverage.]