Remote Customer Service Rep - Paid Training & Growth

Account Control Technology; Houston (TX); Remote; USD 19.000 - 27.000; Vollzeit

Benefits dieser Stelle

Work from home

Paid training

Team environment

Growth opportunities

Benefits package

Zusammenfassung

Account Control Technology is hiring a Remote Customer Service Representative to handle inbound calls about billing, disconnect/reconnect, payments, and account inquiries. This fully remote role offers training and the chance to advance within a growing team.

Training runs 9am-6pm EST on weekdays; after training, shifts run 7am-8pm EST with overtime during storms. Compensation is $16.50 per hour with a comprehensive benefits package.

Qualifikationen

• Must have prior call center experience.
• Excellent attendance and reliability.
• Typing speed of 35–40 WPM or higher.
• Strong verbal and written communication skills.
• Camera must be on during training and shifts.

Aufgaben

• Handle inbound calls related to billing, disconnect/reconnect, payments and account questions.
• Assist with trouble and outage orders and Move In/Out service.

Kenntnisse

Call center exp

Great attendance

Typing 35–40 WPM

Strong communication

Camera on training

Flexible shifts

Overtime readiness

Reliable internet 20 Mbps

Jobbeschreibung

Account Control Technology is hiring a Remote Customer Service Representative to handle inbound calls about billing, disconnect/reconnect, payments, and account inquiries. This fully remote role offers training and the chance to advance within a growing team.

Training runs 9am-6pm EST on weekdays; after training, shifts run 7am-8pm EST with overtime during storms. Compensation is $16.50 per hour with a comprehensive benefits package.