Remote Customer Support Specialist | Paid Training & Growth

Geeks on Site; United States; Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health benefits after 90 days

PTO for full-time employees

401K with matching contributions after

100% remote

Paid training program

Job summary

Responsive Answering Service is seeking a dedicated Customer Service Representative for a full-time, remote role across the United States. You will handle high volumes of customer calls, provide information, resolve issues, and maintain relationships through active listening and problem-solving.

Position offers paid training, health benefits after 90 days, PTO, and a 401K with matching contributions after 1 year. 100% remote with flexible evenings and weekend shifts.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred but not required.
• Familiarity with CRM systems is expected.
• Must have a Windows PC and headset meeting specs.
• Reliable high-speed internet (≥50 Mbps) and energy stability.
• Able to work full-time evenings, weekends, holidays (24/7/365).

Responsibilities

• Handle high volumes of inbound calls in a remote setup.
• Follow company policies to handle calls efficiently and professionally.
• Aim for high member engagement by following guidelines.
• Resolve complaints and maintain customer relationships.
• Multitask across several applications in a fast-paced environment.
• Demonstrate strong verbal and written communication skills.

Skills

Customer service

Active listening

Communication skills

CRM systems

Multitasking

Problem-solving

Verbal communication

Written communication

Education

High school diploma or GED

Tools

CRM software

Windows OS

Headset & internet

Job description

Responsive Answering Service is seeking a dedicated Customer Service Representative for a full-time, remote role across the United States. You will handle high volumes of customer calls, provide information, resolve issues, and maintain relationships through active listening and problem-solving.

Position offers paid training, health benefits after 90 days, PTO, and a 401K with matching contributions after 1 year. 100% remote with flexible evenings and weekend shifts.