Remote Student Loan Collections Specialist - Paid Training

TSI - Transworld Systems Inc.; Chattanooga (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunity

Bonus potential

Medical, dental, vision insurance

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to join the customer service team. You will contact consumers to secure payments on past-due student loan accounts from a home office, with training provided remotely.

We offer equipment, paid training, and a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and holidays. This role emphasizes FDCPA compliance and professional negotiation.

Qualifications

• High School diploma or equivalent.
• Access to high-speed internet required.
• 2+ years' experience with Tuition or Private Student Loan Collections.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure all work complies with company policies and applicable laws and regulations.

Skills

Phone etiquette

Negotiation skills

Customer service

Problem solving

Multitasking

Confidentiality

Education

High School diploma

Job description

Transworld Systems Inc. is seeking a Remote Collections Representative to join the customer service team. You will contact consumers to secure payments on past-due student loan accounts from a home office, with training provided remotely.

We offer equipment, paid training, and a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and holidays. This role emphasizes FDCPA compliance and professional negotiation.