Remote Collections Specialist – Growth & Bonus

Transworld Systems Inc.; Albuquerque, Northern (NM, KY); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus program

Medical/dental/vision

Job summary

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer-service team from a home office. You will handle inbound/outbound calls, update account details, and assist debtors in arranging payments. Training is paid, and performance bonuses are available.

This role offers a remote work setup for CST/MST zones, with equipment provided after the interview. A growth-minded, team-oriented environment and comprehensive benefits are emphasized.

Qualifications

• Ambition to grow in a customer-service role.
• Experience in collections or related customer interactions is a plus.
• A positive, friendly demeanor suitable for a remote environment.
• Strong verbal and written communication skills.
• Proficient with computers and basic software.
• Ability to work independently with minimal supervision.

Responsibilities

• Communicate with consumers by telephone and written correspondence to resolve unpaid accounts.
• Provide accurate updates to customer files for each call.
• Skip tracing to locate contact information when needed.
• Counsel delinquent customers to arrange payment arrangements.
• Adhere to applicable laws and company policies.
• Support process improvements and report issues to management.
• Perform other duties as assigned by management.

Skills

Ambition to grow

Collections experience

Customer service

Positive demeanor

Strong communication

Computer skills

Independent work

Job description

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer-service team from a home office. You will handle inbound/outbound calls, update account details, and assist debtors in arranging payments. Training is paid, and performance bonuses are available.

This role offers a remote work setup for CST/MST zones, with equipment provided after the interview. A growth-minded, team-oriented environment and comprehensive benefits are emphasized.