Remote Customer Service Pro | Growth & Weekly Bonuses

answering-service-care; Nevada (IA); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health/Dental/Vision Coverage

PTO from day one

Employee Assistance Program

Childcare Reimbursement

Gym Membership Reimbursement

Job summary

Answering Service Care is seeking an Answering Service Agent to deliver exceptional support for clients across medical, legal, and real estate sectors. You will handle inbound calls, follow scripts, and document details with accuracy in a fast-paced environment.

We offer competitive pay with weekly direct deposit and bonus potential, including Nevada pay at hire of $16.00/hr plus weekly bonuses. Additional increases at 4 months and ongoing benefits support a stable, growth-friendly workplace.

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Excellent listening skills and attention to detail.
• Empathetic and compassionate approach to customer interactions.
• Intermediate to advanced computer skills.
• Positive and patient under pressure.

Responsibilities

• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy.
• Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs.
• Perform lead intakes, gather information, and document details with precision.
• Schedule appointments and transfer calls to the appropriate contacts as needed.
• Dispatch messages accurately and efficiently, ensuring clear and detailed communication.
• Navigate multiple systems and maintain thorough call documentation.
• Provide outstanding customer service by demonstrating empathy and patience.
• Live chat, SMS, and email support.

Skills

Verbal communication

Written communication

Multitasking

Listening skills

Empathy

Computer skills

Patience under pressure

Job description

Answering Service Care is seeking an Answering Service Agent to deliver exceptional support for clients across medical, legal, and real estate sectors. You will handle inbound calls, follow scripts, and document details with accuracy in a fast-paced environment.

We offer competitive pay with weekly direct deposit and bonus potential, including Nevada pay at hire of $16.00/hr plus weekly bonuses. Additional increases at 4 months and ongoing benefits support a stable, growth-friendly workplace.