Remote PA Customer Service Agent — Weekly Bonuses

Answering Service Care; United States; Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health/Dental/Vision

PTO

Training & Development

Childcare Reimbursement

Gym Membership Reimbursement

Job summary

Answering Service Care in the United States is seeking dedicated Answering Service Agents to deliver professional call support for a diverse client base. You will handle inbound/outbound calls, follow scripts, and document interactions with accuracy.

We offer a people-first culture, ongoing training, weekly direct deposits, and competitive pay with weekly performance bonuses. PA-based pay starts at $16.00/hr with potential increases after 4 months.

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Excellent listening skills and attention to detail.
• Empathetic and compassionate approach to customer interactions.
• Proficient with computers and basic application usage.
• Positive and patient under pressure.

Responsibilities

• Answer inbound calls and make outbound calls with professionalism and warmth.
• Follow call scripts and guidelines while actively listening to caller needs.
• Perform lead intakes, gather information, and document details with precision.
• Schedule appointments and transfer calls to appropriate contacts as needed.
• Dispatch messages accurately and maintain clear communication.
• Navigate multiple systems and maintain thorough call documentation.
• Provide outstanding customer service with empathy and patience.
• Offer live chat, SMS, and email support.

Skills

Communication

Multi-task

Listening

Empathy

Computer skills

Patience

Job description

Answering Service Care in the United States is seeking dedicated Answering Service Agents to deliver professional call support for a diverse client base. You will handle inbound/outbound calls, follow scripts, and document interactions with accuracy.

We offer a people-first culture, ongoing training, weekly direct deposits, and competitive pay with weekly performance bonuses. PA-based pay starts at $16.00/hr with potential increases after 4 months.