Remote Customer Service Pro - Growth & Perks

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Job summary

Join TTEC as a Customer Service Representative. You will help customers via voice, chat or email, applying product knowledge to resolve issues with care and efficiency. Training will prepare you to deliver high-quality experiences that set the standard for exceptional service.

You'll report to a manager, grow your skills within a supportive team, and enjoy benefits and performance bonuses as part of a diverse, people-focused culture.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Communication skills

Computer literacy

Education

High school diploma or equivalent

Job description

Join TTEC as a Customer Service Representative. You will help customers via voice, chat or email, applying product knowledge to resolve issues with care and efficiency. Training will prepare you to deliver high-quality experiences that set the standard for exceptional service.

You'll report to a manager, grow your skills within a supportive team, and enjoy benefits and performance bonuses as part of a diverse, people-focused culture.