Remote Customer Service Pro — Growth & Impact

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to join our team in a remote or city-based capacity. You’ll help customers via voice, chat or email, delivering empathetic solutions that turn ordinary experiences into memorable ones.

You’ll be trained to become a subject matter expert, reporting to a manager, and growing within a family-friendly atmosphere, with a culture that values humanity and technology.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC is seeking a Customer Service Representative to join our team in a remote or city-based capacity. You’ll help customers via voice, chat or email, delivering empathetic solutions that turn ordinary experiences into memorable ones.

You’ll be trained to become a subject matter expert, reporting to a manager, and growing within a family-friendly atmosphere, with a culture that values humanity and technology.