Remote Customer Service Pro — Growth, Bonuses & Benefits

Weed Man; Guin (AL); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Benefits

Dental insurance

Health insurance

Paid time off

Vision insurance

Holiday pay

Work from home

Job summary

Weed Man Louisville is hiring for a remote Customer Service Representative to support Sales, Technical and Administrative teams. You will answer a high volume of calls, texts, and emails, resolve customer questions, and help with account information from a home office.

The role requires excellent communication, organization, and multitasking abilities, along with prior customer service experience. Benefits include health options and work-from-home flexibility.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, and in correct priority.
• Previous customer service experience.

Responsibilities

• Interact with customers by phone, text and email to answer questions and resolve concerns.
• Coordinate and process duties with Sales, Technical, and Administrative managers.
• Address the needs of callers and collect accounts receivable when needed.
• Make phone sales and verify customer information.

Skills

Phone skills

Organizational skills

Computer skills

Multitasking

Customer service experience

Job description

Weed Man Louisville is hiring for a remote Customer Service Representative to support Sales, Technical and Administrative teams. You will answer a high volume of calls, texts, and emails, resolve customer questions, and help with account information from a home office.

The role requires excellent communication, organization, and multitasking abilities, along with prior customer service experience. Benefits include health options and work-from-home flexibility.