Remote Customer Service Pro - Growth & Benefits Included

Weed Man; Nashville (TN); Remote; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

Health Benefits

Competitive Salary and Bonus Program

Industry and Company Training

Advancement Opportunities

Work from home

Remote

Zusammenfassung

Weed Man is hiring a Customer Service Representative for a fully remote, full-time role. You will answer calls, texts and emails, resolve issues, and support sales and technical teams to keep customers satisfied.

The job requires excellent communication, strong problem-solving, and the ability to manage multiple tasks in a fast-paced setting. Competitive salary with bonus opportunities is offered, along with health benefits and training.

Qualifikationen

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Aufgaben

• Interact with customers by phone, text and email to answer questions and resolve concerns.
• Coordinate with Sales, Technical, and Administrative managers to process duties.
• Collect accounts receivable and verify customer information.
• Make phone sales and ensure a high standard of service.

Kenntnisse

Excellent communication

Problem solving

Time management

Multitasking

Customer service experience

Tools

High speed internet

Webcam

Noise cancelling headphones

Desktop/Laptop

2 Monitors

Jobbeschreibung

Weed Man is hiring a Customer Service Representative for a fully remote, full-time role. You will answer calls, texts and emails, resolve issues, and support sales and technical teams to keep customers satisfied.

The job requires excellent communication, strong problem-solving, and the ability to manage multiple tasks in a fast-paced setting. Competitive salary with bonus opportunities is offered, along with health benefits and training.