Remote CSR: Growth, Bonus & Health Benefits

Weed Man; Indiana; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Work from home

Bonus program

Job summary

Weed Man Louisville is hiring a Customer Service Representative to support our sales, technical and administrative teams. You will answer calls, texts and emails, resolve customer concerns, verify information and assist with accounts receivable, while supporting phone sales.

Join a fast-growing lawn care company with opportunities for personal growth. A strong professional attitude, excellent communication and the ability to multitask in a remote setting are essential.

Qualifications

• Excellent oral & written communication skills
• Advanced problem-solving skills
• Proven time management
• Ability to perform multiple tasks with correct priority
• Previous customer service experience

Responsibilities

• Interact with customers by phone, text and email to answer questions and resolve concerns
• Coordinate with Sales, Technical and Administrative managers
• Process large volumes of inbound calls and inquiries
• Verify customer information and collect accounts receivable
• Assist in making phone sales

Skills

Communication

Problem solving

Time management

Multitasking

Customer service

Tools

High speed Internet

Webcam

Noise-canceling headphones

Desktop/Laptop

Distraction-free workspace

Multiple monitors

Job description

Weed Man Louisville is hiring a Customer Service Representative to support our sales, technical and administrative teams. You will answer calls, texts and emails, resolve customer concerns, verify information and assist with accounts receivable, while supporting phone sales.

Join a fast-growing lawn care company with opportunities for personal growth. A strong professional attitude, excellent communication and the ability to multitask in a remote setting are essential.