Remote Customer Service Specialist — Growth, Benefits & Impact

Weed Man; Orangeburg (SC); A distancia; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits

Bonus Program

Advancement Opportunities

Industry and Company Training

Descripción de la vacante

Weed Man is seeking a Customer Service Representative to join our remote team. You will handle inbound calls, texts and emails, coordinate with Sales, Technical and Administrative managers, and help process accounts with speed and accuracy.

Responsibilities include resolving customer questions, scheduling, processing payments, and promoting our services. Excellent communication, strong organizational skills and the ability to multitask in a fast-paced environment are essential.

Formación

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management and ability to multitask in a fast-paced environment.

Responsabilidades

• Interact with customers by phone, text and email to answer questions and resolve concerns.
• Coordinate with Sales, Technical and Administrative managers to process duties and improve service.

Conocimientos

Excellent oral & written communication

Problem solving

Time management

Multitasking

Customer service experience

Herramientas

Webcam

High speed internet

Noise canceling headphones

Desktop/Laptop

2 monitors

Descripción del empleo

Weed Man is seeking a Customer Service Representative to join our remote team. You will handle inbound calls, texts and emails, coordinate with Sales, Technical and Administrative managers, and help process accounts with speed and accuracy.

Responsibilities include resolving customer questions, scheduling, processing payments, and promoting our services. Excellent communication, strong organizational skills and the ability to multitask in a fast-paced environment are essential.