Remote Customer Service Specialist - Growth & Benefits

Weed Man; Alabama; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Holiday pay

Work from home

Bonus program

Job summary

Weed Man is seeking a Customer Service Representative to support sales, technical and administrative teams. You will handle a high volume of calls, texts and emails to assist customers and coordinate orders from a fully remote workplace.

Key requirements include excellent oral and written communication, strong problem-solving and time-management skills, and the ability to multitask in a fast-paced office. We offer health insurance, paid time off, and opportunities for advancement.

Qualifications

• Excellent oral & written communication
• Advanced problem-solving skills
• Proven time management
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority
• Previous customer service experience

Responsibilities

• Answer a large volume of incoming phone calls, text and email from customers
• Coordinate with Sales, Technical and Administrative managers
• Process duties and assist customers to resolve concerns and questions
• Collect accounts receivable and verify customer information
• Make phone sales as needed

Skills

Customer service

Communication skills

Problem solving

Time management

Multitasking

Job description

Weed Man is seeking a Customer Service Representative to support sales, technical and administrative teams. You will handle a high volume of calls, texts and emails to assist customers and coordinate orders from a fully remote workplace.

Key requirements include excellent oral and written communication, strong problem-solving and time-management skills, and the ability to multitask in a fast-paced office. We offer health insurance, paid time off, and opportunities for advancement.