Remote Customer Service Specialist – Travel & Loyalty

International SOS; North Carolina; Remote; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Competitive hourly rate + incentives

Full-time (40 hours/week)

Paid training

401K retirement plan

Medical, dental & vision benefits

Paid time off

Remote work from home

No sales required

Zusammenfassung

Aspire Lifestyles is seeking Customer Service Representatives to support global client programs from a remote USA setup. You will handle inbound inquiries via phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, entertainment, and loyalty program benefits.

Join a team that values attentive service, accuracy, and professional communication while representing world-renowned brands in a fast-paced environment.

Qualifikationen

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.
• Investigative mindset with a passion for creating extraordinary experiences.

Aufgaben

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Kenntnisse

Customer service

Communication

Multitasking

Time management

Attention to detail

Adaptability

Ausbildung

High school diploma or equivalent

Tools

GDS systems

Jobbeschreibung

Aspire Lifestyles is seeking Customer Service Representatives to support global client programs from a remote USA setup. You will handle inbound inquiries via phone, email, and chat, delivering polished, timely support for lifestyle services, travel coordination, entertainment, and loyalty program benefits.

Join a team that values attentive service, accuracy, and professional communication while representing world-renowned brands in a fast-paced environment.