Remote Customer Support Specialist, Travel & Loyalty

International SOS; Florida; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

401K

Medical, Dental & Vision

Remote work from home

Job summary

Aspire Lifestyles is seeking remote-based Customer Service Representatives in the United States to support global client programs. You will respond to inbound requests via phone, email, and chat, delivering polished, timely support related to lifestyle services, travel coordination, and loyalty program benefits.

We value hospitality, travel or loyalty program experience and a minimum of two years in interative customer service. Flexible evenings, weekends, and holidays help you fit our schedule.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel or loyalty program experience valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for inquiries and service requests.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Skills

Customer service

Phone support

Communication

Education

High school diploma

Tools

CRM software

Job description

Aspire Lifestyles is seeking remote-based Customer Service Representatives in the United States to support global client programs. You will respond to inbound requests via phone, email, and chat, delivering polished, timely support related to lifestyle services, travel coordination, and loyalty program benefits.

We value hospitality, travel or loyalty program experience and a minimum of two years in interative customer service. Flexible evenings, weekends, and holidays help you fit our schedule.