Remote Customer Experience Specialist — Fitness Gear

ForgeFit; Portland (ME); Remote; USD 20.664 - 34.440; Vollzeit

Benefits dieser Stelle

Health benefits

401k

Paid time off

Ongoing training

Zusammenfassung

ForgeFit is seeking a Remote Customer Service Specialist to provide exceptional support to their customers. You will handle inquiries through phone, email, and chat, ensuring a positive experience from order to installation. The role requires over 1 year of customer service experience and excellent communication skills. ForgeFit offers competitive pay, health benefits, and the chance for personal growth while working entirely remotely. Join us in supporting gyms and fitness facilities nationwide!

Qualifikationen

• 1+ years of experience in a customer service, support, or client-facing role.
• Strong communication and problem-solving skills are essential.
• Ability to stay organized and manage multiple priorities.

Aufgaben

• Respond to customer inquiries via phone, email, and chat.
• Help customers with orders, shipping questions, and troubleshooting.
• Track and resolve issues quickly by collaborating with teams.

Kenntnisse

Communication skills

Problem-solving skills

Organizational skills

CRM usage

Positive attitude

Jobbeschreibung

ForgeFit is seeking a Remote Customer Service Specialist to provide exceptional support to their customers. You will handle inquiries through phone, email, and chat, ensuring a positive experience from order to installation. The role requires over 1 year of customer service experience and excellent communication skills. ForgeFit offers competitive pay, health benefits, and the chance for personal growth while working entirely remotely. Join us in supporting gyms and fitness facilities nationwide!