Remote Customer Experience Specialist — Fitness Gear

ForgeFit; Denver (CO); Remoto; USD 35.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly pay

Health, dental, and vision benefits

401k

Paid time off

Ongoing training

Career growth opportunities

Descrizione del lavoro

ForgeFit is looking for a Remote Customer Service Specialist to provide exceptional support to customers throughout the order and installation process. You will assist with inquiries, resolve issues efficiently, and collaborate with various teams to ensure customer satisfaction. The position requires at least 1 year of customer service experience and strong problem-solving skills. ForgeFit offers competitive hourly pay, comprehensive benefits, and a fully remote work environment focused on collaboration and career growth.

Competenze

• 1+ years of experience in a customer service or client-facing role.
• Strong communication and problem-solving abilities.
• Organized and able to manage multiple priorities.

Mansioni

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with orders and troubleshooting.
• Collaborate on issue resolution with internal teams.

Conoscenze

Customer service experience

Strong communication skills

Problem-solving skills

Organization skills

Familiarity with CRM tools

Interest in fitness

Descrizione del lavoro

ForgeFit is looking for a Remote Customer Service Specialist to provide exceptional support to customers throughout the order and installation process. You will assist with inquiries, resolve issues efficiently, and collaborate with various teams to ensure customer satisfaction. The position requires at least 1 year of customer service experience and strong problem-solving skills. ForgeFit offers competitive hourly pay, comprehensive benefits, and a fully remote work environment focused on collaboration and career growth.