Remote Customer Experience Specialist — Fitness Gear

ForgeFit; Anaheim (CA); A distancia; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Health, dental, and vision benefits

401k

Paid time off

Ongoing training and career growth opportunities

Descripción de la vacante

ForgeFit is looking for a Remote Customer Service Specialist to ensure positive customer experiences from order to installation. This role requires a minimum of 1 year in customer service, strong communication, problem-solving skills, and the ability to manage priorities. ForgeFit offers competitive pay, comprehensive benefits, and a fully remote work environment. Ideal candidates should have a positive attitude and interest in fitness. Join us to help gyms get stronger and build something powerful together.

Formación

• 1+ years of experience in a customer service or client-facing role.
• Strong communication and problem-solving skills.
• Ability to stay organized and manage multiple priorities.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Help customers with orders, shipping questions, and troubleshooting.
• Track and resolve issues by collaborating with teams.

Conocimientos

Customer service experience

Strong communication skills

Problem-solving skills

Organizational skills

Positive attitude

Interest in fitness

Herramientas

CRM software

Descripción del empleo

ForgeFit is looking for a Remote Customer Service Specialist to ensure positive customer experiences from order to installation. This role requires a minimum of 1 year in customer service, strong communication, problem-solving skills, and the ability to manage priorities. ForgeFit offers competitive pay, comprehensive benefits, and a fully remote work environment. Ideal candidates should have a positive attitude and interest in fitness. Join us to help gyms get stronger and build something powerful together.