Remote Customer Experience Banker - Financial Concierge

Huntington National Bank; Tyler (TX); Ibrido; USD 38.000 - 54.000; Tempo pieno

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits and related services while building lasting relationships. You will educate clients on banking products and guide them through digital tools, balancing daily transactions and delivering outstanding service.

The role emphasizes proactive relationship growth through account referrals and partnerships, with adherence to bank policies and security standards

Competenze

• High school diploma or GED required; 1+ year of customer service experience preferred.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with technology such as mobile services and online banking.

Mansioni

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all operational, security, risk, and regulatory policies.

Conoscenze

Customer service

Sales

Communication

Problem solving

Formazione

High school diploma or GED

Strumenti

Mobile banking

Online banking

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits and related services while building lasting relationships. You will educate clients on banking products and guide them through digital tools, balancing daily transactions and delivering outstanding service.

The role emphasizes proactive relationship growth through account referrals and partnerships, with adherence to bank policies and security standards