Remote Customer Experience Banker & Financial Concierge

0101 The Huntington National Bank; Strongsville (OH); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately and balancing daily as part of a welcoming branch team.

In this role you will educate customers, pursue referrals, adhere to policies, and contribute to a safe, compliant banking experience.

Qualifications

• High school diploma or GED; customer service experience required.
• Bachelor's degree acceptable; banking knowledge preferred.
• Strong communication and sales abilities.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on deposit products and banking services.
• Grow customer relationships through disciplined sales and referrals.
• Refer customers to other banking areas to deepen partnerships.
• Adhere to security, risk, and regulatory policies.

Skills

Customer service

Sales

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately and balancing daily as part of a welcoming branch team.

In this role you will educate customers, pursue referrals, adhere to policies, and contribute to a safe, compliant banking experience.