Remote Customer Experience Banker — Financial Concierge

0101 The Huntington National Bank; United States; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy.

You will educate customers on deposit products, support sales initiatives, and maintain compliance with policies.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or equivalent.
• Preferred: 1+ year in customer service in banking or goal‑driven retail sales; cash handling experience.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Educate customers on consumer deposit products and banking services.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas to deepen relationships and adhere to policies.
• Balance daily transactions and ensure accuracy while maintaining security and compliance.

Skills

Customer service

Communication

Sales ability

Cash handling

Education

High School Diploma or GED

Job description

Huntington National Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking products, and processing transactions with accuracy.

You will educate customers on deposit products, support sales initiatives, and maintain compliance with policies.