Remote Customer Experience Banker — Banking Concierge

0101 The Huntington National Bank; Sterling Heights (MI); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy.

The role emphasizes proactive relationship-building, education on banking products, adherence to policies, and a focus on delivering exemplary service in a collaborative branch environment.

Qualifications

• High School Diploma or GED; 1 year customer service or military service in admin/contracting/civil affairs or similar; or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues efficiently.
• Educate customers on consumer deposit products and keep them informed.
• Grow customer relationships through a disciplined sales process, referrals, and outbound outreach.

Skills

Customer service

Bilingual Spanish

Sales skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy.

The role emphasizes proactive relationship-building, education on banking products, adherence to policies, and a focus on delivering exemplary service in a collaborative branch environment.