Customer Experience Banker | Financial Concierge

Huntington National Bank; Fremont Township (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will maintain accounts, educate clients on deposit products, and proactively grow relationships through a disciplined sales approach.

You will contribute to a compliant, secure banking environment while delivering exemplary service and collaborating with partners. Office-based role with potential flexible arrangements per hiring team.

Qualifications

• High School Diploma or GED required; 1 year of customer service experience preferred.
• Bachelor’s degree accepted in lieu of extensive work experience.
• Ability to educate customers on deposit products and cross-sell banking services.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and features.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships and ensure compliance with policies.
• Handle transactions accurately and balance daily while adhering to procedures.

Skills

Customer service

Sales ability

Communication

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will maintain accounts, educate clients on deposit products, and proactively grow relationships through a disciplined sales approach.

You will contribute to a compliant, secure banking environment while delivering exemplary service and collaborating with partners. Office-based role with potential flexible arrangements per hiring team.