Remote Customer Experience Banker - Financial Concierge

The Huntington National Bank

Toledo (OH)

On-site

USD 36,000 - 48,000

Full time

9 days ago

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Job summary

The Huntington National Bank in Toledo is seeking a Customer Experience Banker Non NMLS. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and offering deposit and other banking products.

You will balance daily transactions while delivering exemplary service. Join a team that embraces an inclusive environment and opportunites to grow, with a focus on guiding customers through banking services and referrals

Qualifications

1 year or more in customer service in banking or goal-driven retail sales.
Cash handling skills.
Comfort with technology such as mobile services and online banking.

Responsibilities

Providing excellent customer service and effectively resolving customer issues.
Educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
Educating and referring customers to other areas of the bank to deepen relationships.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating sales, customer service, relationship management, banking, communication and presentation.