Remote Customer Experience Banker | Financial Concierge

Huntington-Bank; Macon (GA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and other products.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and expanding referrals. Flexible work arrangements may be offered and employees must be authorized to work in the United States.

Qualifications

• High School Diploma or GED required; 1 year of customer service or military service in admin/contracting roles or a Bachelor's degree preferred.
• Preferred: 1 year+ experience in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Cash handling

Technology comfort

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking

Job description

Huntington Bank seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposits and other products.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and expanding referrals. Flexible work arrangements may be offered and employees must be authorized to work in the United States.